Product information and prices
Menu descriptions, prices, weights and photographs are provided as a guide. Actual appearance may vary slightly. Items marked enquiry-only require price and availability confirmation before ordering.
Order confirmation
Submitting a WhatsApp message is an enquiry, not a confirmed order. An order is confirmed only when Bakenza Studio confirms availability and agreed details directly with you.
Custom orders and lead times
Custom cakes and seasonal products may require advance notice. Designs, quantities, prices and timelines must be agreed before the order is accepted.
Delivery
Service availability, delivery charges and delivery timelines depend on the delivery location, order and schedule. These details are confirmed during ordering.
Changes and cancellations
Please discuss any change or cancellation directly with us as early as possible. The applicable arrangements will be confirmed at the time of ordering, especially for made-to-order products.
Contact
For questions, contact us on WhatsApp or Instagram.
Review and adapt these terms to your business practices and applicable local law before launch.